Privacy Policy

At Blinc, we respect and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us, whether through our website, phone, or in person.

1. Information We Collect
Blinc may collect the following types of personal information:

• Contact Information: Name, phone number, email address, home or business address.

• Payment Information: Credit card details, billing information, and transaction history.

• Service-Related Information: Details about your property, cleaning preferences, and any relevant health or safety concerns.

• Technical Information: IP address, browser type, and browsing behavior when using our website.

2. How We Use Your Information
Blinc uses your personal information for the following purposes:

• Service Delivery: To schedule, confirm, and provide cleaning services.

• Customer Support: To communicate with you regarding inquiries, complaints, or follow-up requests.

• Payment Processing: To process payments for services rendered.

• Marketing & Communication: To send you updates, promotional offers, or newsletters (only with your consent).

• Improving Our Services: To monitor and analyze usage of our services to improve our offerings.

3. Sharing Your Information
We respect your privacy and will never sell your personal information to third parties. We may share your information with trusted third parties in the following circumstances:

• Service Providers: To third-party providers who help us deliver our services, such as payment processors and IT support.

• Legal Obligations: When required by law, regulation, or court order.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Data Security
Blinc is committed to safeguarding your personal information. We use industry-standard security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, or loss. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights
You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.

• Correction: You can request corrections to any inaccurate or incomplete information.

• Deletion: You can request the deletion of your personal information, subject to legal obligations.

• Withdrawal of Consent: If you previously consented to receive marketing communications, you can withdraw this consent at any time by contacting us.

6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and monitor website usage. You can set your browser to refuse cookies or alert you when cookies are being used. However, some website features may not function properly without cookies.

7. Retention of Data
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Once your information is no longer needed, we will securely delete or anonymize it.

8. Third-Party Links
Our website may contain links to third-party websites. Blinc is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.

9. Changes to Our Privacy Policy
Blinc reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and the revised policy will be effective immediately. Continued use of our services implies acceptance of the updated policy.